Design, Build and Implementation of Self Service Password Reset via Phone including Licensing  
Department Of Education, Training and Employment
30 Mary Street, Brisbane, QLD, Australia, 4000
QED104116
Design, Build and Implementation of Self Service Password Reset via Phone including Licensing (QED104116)
Goods and Services
Design, Build and Implementation of Self Service Password Reset via Phone including Licensing
The Department of Education is seeking to engage an experienced Supplier to design, build, test and implement an artificial intelligence voice assistant solution (including associated licensing) that will perform password resets via the Customer’s IT Service Centre phone channel.
For detailed information on the specific goods / services sought under this tender, please review all the ITO documents:
QED104116 - Part A - ITO Particulars
QED104116 - Part B.1 - Contract Conditions
QED104116 - Part B.2 - Contract Details
QED104116 - Part C - ITO Response Schedule
QED104116 - Part C - Attachment 1 - Functional Requirements
QED104116 - Part C - Attachment 2 - Non-Functional Requirements
QED104116 - Part C - Attachment 3 - Pricing Schedule (.xlsx)
QED104116 - Part C - Attachment 4 - As a Service Questionnaire
22 Apr, 2020
Information Technology Broadcasting and Telecommunications - (100%)
limited offer process
No
$154,000
(Estimate)
Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland