Display PWISD977

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Analogue to Digital Service Transformation

Issued by Department of Housing and Public Works - ISD

Invitation to Offer

Status: Awarded
Mega Category: Information and communication technology
Number: PWISD977
Released: Mon, 28 Oct 2019 at 3:19PM Brisbane, Queensland
Closed: Tue, 12 Nov 2019 at 2:00PM Brisbane, Queensland
Awarded: Tue, 24 Mar 2020 at 12:00AM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

This Tender has been awarded - please click here to view the Contract details.

Section 1

Tender Overview

The objective is to make it easier for Queenslanders to interact with government by minimising manual and analogue processes and transforming relevant transactions to digital, to ensure all Queenslanders can interact with government in the way they prefer, easily. Requirements are broken up in to two delivery milestones: 


  • Milestone 1 (2 to 3 Week Engagement) of the initiative will be to map out the selected transaction/s process end to end, and apply Human Centred Design principles to propose a solution, that will see the transaction digitised using the Qld Online (qld.gov.au) platform. 


  • Milestone 2 (Up to 10 Week Engagement) will go a step further and design, build, test and deliver the digitisation of the selected transaction, producing a production ready prototype for the selected agency to take forward and implement. 


More about tendering here

Section 2

Still need help? Contact Us

Other Contacts
users Matthew Webb
Type Contractual
phone PHONE: (07) 0447287304
fax 0447287304
fax FAX: (07) 0447287304
email matthew.webb@hpw.qld.gov.au
users Matthew webb
Type Technical
phone PHONE: (07) 0447287304
fax 0447287304
fax FAX: (07) 0447287304
email matthew.webb@hpw.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.