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For the Provision of an Integrated Software as a Service (SaaS) Platform and Implementation Partner Services to Deliver Compliance Monitoring, Enforcement and Licensing Software Solutions

 Issued by Office of Industrial Relations

Invitation to Offer

Status: Current
Mega Category: Information and communication technology
Number: OIR091920
Released: Tue, 14 Jan 2020 at 12:00AM Brisbane, Queensland
Closing: Mon, 2 Mar 2020 at 2:00PM Brisbane, Queensland
UNSPSC: Business function specific software - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Townsville
Mackay Whitsunday Region
Rockhampton
Gladstone
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

 

The Queensland Government is seeking Proposals for For the Provision of an Integrated Software as a Service (SaaS) Platform and Implementation Partner Services to Deliver Compliance Monitoring, Enforcement and Licensing Software Solutions. It includes:

.

  • Provision of architectural services to determine an architectural solution that meets OIRs business requirements within the context of OIR’s architectural framework (e.g. information framework).
  • Provision an integrated, configurable and extensible cloud-based ‘As a Service’ platform capable of delivering reusable in-scope capabilities for WHS and ESO compliance and ESO licensing business areas (see 4.4 and 4.5 for illustrations of in-scope capabilities and business areas).
  • Provision of required end user platform software licence pricing for cloud-based platform for approximately 600 users.
  • Design and implement a device-agnostic solution on the platform to replace:
  • Existing applications used by WHS and ESO compliance and enforcement staff to monitor and enforce compliance, manage advisories and manage customer service and interactions.
  • Existing applications used to manage electrical licences.
  • Existing integrations within scope of above-mentioned applications to be replaced. Includes integrations to bespoke OIR applications and external applications.
  • Design and implement new integration requirements
  • Implementation and integration services, based on an Agile methodology, in collaboration with OIR IT and Business representatives
  • Testing services (unit, integration, system (in-sprint functional testing), regression, load and performance testing).
  • Provision and maintain all required environments to enable ongoing development and continuous improvement of the platform post go-live.
  • Ongoing support and enhancement of the platform and applications.
  • Delivery of a data management strategy and options to manage historical information from applications being replaced.
  • Data migration and data cleansing services based on selected option (see previous point)
  • Technical knowledge transfer to OIR permanent ICT staff
  • Technical documentation
  • User documentation
  • Training and Organisational Change Management services to support a large-scale rollout to 600+ staff geographically dispersed throughout Queensland
  • Reporting functionality

For detailed information on the specific goods / services sought under this tender, please review the "Specification Documents" in "Section 3 - Here is the detail".

More about tendering here

Section 2

Still need help? Contact Us


Other Contacts
users Anthony Seaniger
Type Contractual
phone PHONE: (07) 34069770
email anthony.seaniger@oir.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.


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Section 4

All finished? Please check and submit your response here

Give yourself the best chance

Step 1
Read through the tender description in Section 1		 right arrow Step 2
Review the detailed tender information in Section 3 (if any)		 right arrow Step 3
Complete ALL required tender documentation		 right arrow Step 4
Check for quality in ALL your tender documentation
Submit an Electronic Response

Closes at Mon, 2 Mar 2020 at 2:00PM Brisbane, Queensland

Section 5

Please help us to improve

The State Government is transforming the way we procure, including reducing red tape for our suppliers. Part of this is to reduce the complexity and the time it takes to complete tenders.

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