Display BCC511317

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Delivery of a Waste Services Software Solution

Issued by Brisbane City Council

Invitation to Offer - Other Submission

Status: Current
Mega Category: Information and communication technology
Number: BCC511317
Released: Fri, 25 Sep 2020 at 12:00AM Brisbane, Queensland
Closing: Wed, 11 Nov 2020 at 2:00PM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

Contract No: 511317 - Delivery of a Waste Services Software Solution

Council is seeking Proposals for the Delivery of a Waste Services Software Solution. The solution is to replace Council’s existing Integrated Customer Contact System (ICCS) system, the Waste Collection software that supports waste service provision for every resident in the city, across approximately 490,000 properties and approximately one million bins. While the solution is expected to require some bespoke development (e.g. waste service location management), the preference is for the solution to meet requirements with existing product modules or tools where available (e.g. Work/Field Management). It is expected the solution should support rapid extension/customisation as business needs change over time.

For detailed information on the specific services sought under this Request for Proposal, please review the Specification Documents in Part 3 - ICT Solution Specification.

Council Contact Officer:

Lee Horton


All questions relating to this RFP must be directed to the Council Contact Officer. Questions posted on QTenders will not be addressed.

Date of release to market: 25 September 2020

Tender closing date: 11 November 2020  or as stated on the Council Supplier Portal

Evaluation completion date: (estimated) February 2021

Estimated Contract commencement:March 2021

Tender documents are available from the Brisbane City Council Supplier Portal. 

Suppliers registered on the Supplier Portal should click on the following link to login and view the RFP details. 

Link to the RFP details https://www.brisbane.qld.gov.au/about-council/governance-and-strategy/business-in-brisbane/business-opportunities/selling-to-council/tender-opportunities/current-tenders

Suppliers not yet registered on the Brisbane City Council Supplier Portal should click on the following link to register before receiving access to view the RFP details: Supplier Self Registration 

More about tendering here

Section 2

Still need help? Contact Us

Other Contacts
users Lee Horton
Type Contractual
email OS-IS-ICTProjectSourcing@brisbane.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.

Section 4

All finished? Please check and submit your response here

Give yourself the best chance

Step 1
Read through the tender description in Section 1
right arrow Step 2
Review the detailed tender information in Section 3 (if any)
right arrow Step 3
Complete ALL required tender documentation
right arrow Step 4
Check for quality in ALL your tender documentation

Closes at Wed, 11 Nov 2020 at 2:00PM Brisbane, Queensland

Submit your response to Brisbane City Council.

Check the Tender Overview and Specification Documents for submission details or contact one of the Agency Officers listed in Section 2.

Section 5

Please help us to improve

The State Government is transforming the way we procure, including reducing red tape for our suppliers. Part of this is to reduce the complexity and the time it takes to complete tenders.

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