Display TMRICT20078

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School Ticketing and Tracking Solution

Issued by Department of Transport and Main Roads - Information Technology Branch

Invitation to Offer

Status: Current
Mega Category: Information and communication technology
Number: TMRICT20078
Released: Wed, 30 Sep 2020 at 6:46PM Brisbane, Queensland
Closing: Mon, 2 Nov 2020 at 2:00PM Brisbane, Queensland
UNSPSC: Information Technology Broadcasting and Telecommunications - (100%)
Region/s: Cairns & Far North Queensland
Mount Isa & North West Region
The Central West
South West & Darling Downs
Mackay Whitsunday Region
Wide Bay Burnett
South East Queensland

Section 1

Tender Overview

The Queensland Government is seeking Proposals for the provision of a COTS (Commercial Off The Shelf) School Ticketing and Tracking Solution. It includes a fit-for-purpose bus ticketing and tracking technology platform to underpin better management of contracts with bus operators in Queensland providing school transport services to the Queensland Department of Transport and Main Roads.

Depending on requirements these goods / services specifically include:

  • Commercial Off-The-Shelf  (COTS) Hardware required to install/uninstall and run the technology platform, and Hardware maintenance and support;
  • COTS Software As A Service (SaaS) required to underpin the technology platform including SaaS maintenance and support;
  • System Integration Services to interface the technology platform with existing TMR IT systems;
  • Telecommunication services - data transfer via 3G/4G/5G or a similar data carriage service;
  • ICT Professional Services – developing processes and documents necessary to provide the above ICT Products and Services, including training to bus operators and internal TMR users as it may be required. 
  • Ancillary Services – to assist TMR with implementation of the technology platform with PSSC bus operators across the state of Queensland including coordination of contract management effort, hardware logistics, maintenance and support

It does not include:

  • Implementation of the technology platform on to Bus Operators providing services in South East Queensland under IMTSCs and qconnect service contracts in 18 regional areas across Queensland; these operators fall under the Smart Ticketing project which is replacing the current go card system 
  • Business process re-engineering of the current operating model for PSSC Bus Operators 
  • Software development – it is TMR’s intent to work with the existing COTS functionality provided by the Solution; if there is some unavoidable software development it is to be kept to an absolute minimum and provided free of charge 
  • TMR internal organisational change management 

For detailed information on the specific goods / services sought under this tender, please review the Schedule TMR1 - Requirements in Part B of this Invitation To Offer.

More about tendering here

Section 2

Still need help? Contact Us

users Sergey Vznuzdaev
phone 30661114
email ICT.Tenders@tmr.qld.gov.au

Other Contacts
users Sergey Vznuzdaev
Type Technical
email ICT.Tenders@tmr.qld.gov.au

Section 3

Here is the detail

If there are no documents listed in this section, please refer to Section 1 Tender Overview.

Documents can not be downloaded once Tender has closed.

Section 4

All finished? Please check and submit your response here

Give yourself the best chance

Step 1
Read through the tender description in Section 1
right arrow Step 2
Review the detailed tender information in Section 3 (if any)
right arrow Step 3
Complete ALL required tender documentation
right arrow Step 4
Check for quality in ALL your tender documentation
Submit an Electronic Response

Closes at Mon, 2 Nov 2020 at 2:00PM Brisbane, Queensland

Briefing help

A briefing session will be held at Skype virtual briefing, Brisbane at 9 Oct, 2020 10:00 AM . Please carefully read Part A - ITO Particulars for details on how the briefing will be conducted and how to register. The briefing can be accessed via Skype For Business or a Skype Web Client via a common internet browser

Section 5

Please help us to improve

The State Government is transforming the way we procure, including reducing red tape for our suppliers. Part of this is to reduce the complexity and the time it takes to complete tenders.

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